Terms & Conditions

1. Acceptance of these terms

By using primedinevibe.com, making a reservation or ordering from Prime Dine Vibe, you agree to these Terms and Conditions, effective 1 August 2026. If you do not agree, please do not use the website or our booking services.

2. Reservations

• Reservations are confirmed only when our team replies by phone, email or message.
• Tables are held for 15 minutes after the booked time; after that we may release the table.
• On busy services, tables may be booked for a set duration, which we will tell you when you book.
• Groups of eight or more may be asked to pre-order or choose a set menu.

3. Private dining and events

Private room bookings require a deposit and are subject to a minimum spend, both confirmed in writing in your quotation. Final guest numbers are due 72 hours before the event and will be the minimum number charged. Cancellations are governed by our Refund & Cancellation Policy.

4. Menu, prices and availability

Menu items, descriptions and prices on the website are for guidance and may change without notice. Seasonal and limited-batch dishes depend on availability. Prices are listed in Taka and VAT and service charge are added as shown on your bill. Photographs are representative and presentation may vary.

5. Allergies and dietary needs

Our kitchens handle nuts, sesame, shellfish, fish, gluten, dairy, egg and soy. Please tell your server about allergies before ordering. While we take care to prevent cross-contact, we cannot guarantee any dish is completely free of allergens.

6. Conduct in the restaurant

We want every guest to feel comfortable. We may refuse service or ask guests to leave in cases of abusive behaviour, damage to property or conduct that disturbs others. Smoking, including e-cigarettes, is not permitted indoors. Outside food and drinks are not allowed, except celebration cakes by prior arrangement.

7. Payment

Bills are payable in full at the end of the meal by cash, accepted cards or supported mobile payment services. Splitting bills is possible for up to four ways per table on request.

8. Use of this website

All text, design and branding on this website belong to Prime Dine Vibe or are used under licence. You may view and share pages for personal, non-commercial use. You must not copy, alter or reuse our content or logo for commercial purposes without written permission.

9. Limitation of liability

We take reasonable care in everything we do, but to the extent permitted by law we are not liable for indirect or consequential losses, for personal belongings left unattended, or for interruptions to the website beyond our reasonable control.

10. Governing law and changes

These terms are governed by the laws of the jurisdiction in which the restaurant operates. We may update these terms from time to time; the version on this page at the time of your booking applies.